Experience-led
Every decision starts with the guest journey. Commercial outcomes follow from experiences worth talking about.
We enhance visitor experiences, solve operational challenges and unlock revenue potential
OUR MISSION
Created to supercharge
events, attractions
and venues
Hawthorn & Kent is a UK and international events and attractions consultancy focused on performance and attainment. We work with producers, rights holders and venues to help deliver exceptional experiences and drive measurable commercial growth.
Bringing fifteen years’ experience at the intersection of IP, technology and live entertainment, we are proud to work alongside the studios, producers and venues defining the category.
Our approach to combining brand insight, operational expertise and financial discipline enables us to help our clients increase revenue, improve margins and extract greater value from existing audiences – while building scalable foundations for what comes next.
Having supported some of the world’s leading IP holders, from Disney Pixar to F1 and beyond, we understand the commercial and reputational pressures our clients operate under. Acting as an embedded partner, we bring clarity, control and accountability – protecting brand integrity while unlocking new sources of revenue.
With a roster of clients across the events and attractions industry, we are your partner and one-stop shop for strategic operational consultancy and guidance alongside revenue opportunity identification and implementation of pragmatic and efficient systems and software designed to uplift your finances and enhance guest experience.
THE TEAM
People you'll actually work with
No account layers, no handoffs. Our senior team stays on the project, from first call to final reconciliation.
Sophie Adams
Managing Director
Sean Welsh
Managing Director
Rhys Owen
Client Operations Manager
Rutvij Sunita Bumia
Retail Manager
HOW WE OPERATE
Four principles we return to, with every brief
Brand-first
We operate as stewards of the IP in our care; considered, protective, and always on-brand.
Quietly technical
Our systems do the heavy lifting behind the scenes so venue teams can focus on the guests in front of them.
Built to last
We partner for the long run, through launch, live, wrap and the next project after this one.
PARTNERS & CLIENTS
Trusted by the studios, IP owners and leading venues shaping the live entertainment & attractions industries
