Westlands Entertainment Venue

When Westlands Entertainment Venue tasked us with enhancing efficiency and reducing wait times at their bars during their high-traffic events, we introduced the OrderBoard platform as an addition to their existing EPOS system.  

With it’s seamless click-and-collect and delivery system, OrderBoard was able to dramatically reduce queue times, allowing patrons to place orders seamlessly from their mobile devices. This efficient setup not only minimised waiting but also encouraged guests to engage with the venue’s offerings more freely, ultimately boosting the average spend per head. 

With the platform offering custom functionality designed to suit the specific needs of each client and venue, alongside quick, easy real-time updates and reporting, we ensured smooth integration of the system into the venue’s operations. From the initial installation to thorough staff training, every aspect was carefully handled to ensure Westlands’ staff were confident and well-prepared to use the new technology.  

By implementing OrderBoard, Westlands Entertainment Venue has elevated both their operational efficiency and customer satisfaction, keeping patrons engaged, entertained and spending more time enjoying the events rather than waiting in queues.